Dear SD Data Center Customer,
SD Data Center remains fully operational with onsite technical staff continuing to monitor and support your critical operations. As the risk of community spread remains high, we are requesting your continued partnership during these difficult times.
In order to maintain continuity of operations and keep our employees and customers safe, we are reminding all customers to proactively enforce the following:
Immediately regulate all onsite activity
Reinforce health awareness & social guidelines
In addition to the guidelines above, SD Data Center has placed a moratorium on Planned Preventative Maintenance through May 1st. This includes all planned preventative maintenance activities requiring vendors onsite. Vendors will be engaged for critical repairs as necessary and our onsite engineering personnel will continue daily rounds, routine infrastructure maintenance and inspections. Any questions regarding maintenance deferrals or scheduling should be directed to SD Data Center’s Director of Operations.
We thank you in advance for your cooperation and understanding regarding these guidelines and we will continue to keep you updated as this situation evolves. Please contact your SD Data Center Management Team at 321-610-5900 or Support ([email protected]) if you have any questions or concerns.
Sincerely,
SD Data Center Operations