COVID-19 Protocols [1-04012020]

ATTENTION: SD Data Center Customers,

Effective this week, SD Data Center will be implementing the following COVID-19 protocols:

Targeted cleaning & disinfecting of high-traffic, high-touch areas
All sites will implement targeted cleaning for high traffic areas daily with a focus on, but not limited to, visitor check-in areas, door handles, card scanners, bathrooms & shared breakroom environments. Additional cleaning protocols will be implemented in the event an onsite virus case is confirmed and full building disinfection is required by authorities.

Enhanced lobby screening protocols
All persons entering the SD Data Center (i.e. SD Data Center staff, customers, visitors or vendors) will be verbally screened by Security in the lobby prior to being allowed access. If the verbal survey results in an affirmative risk response, the individual will be asked to not enter the site and the site team will advise the main point of contact for the customer or supplier.

The screening questions will consist of confirmation of the following:

  1. Have you visited any of the following countries in the past 14 days – including Mainland China, South Korea, Italy or Iran?
  2. Have you had close contact with an individual testing positive for Novel Coronavirus (COVID-19) within the last 14 days?
  3. Are you currently experiencing any flu-like symptoms (including fever, body aches/pain, sore throat, cough, or shortness of breath)?


***SD Data Center is reserving the right to deny entry to any individual refusing to answer or answering YES to any of the questions above.***


If you have questions or concerns, please contact SD Data Center’s Director of Global Data Solutions, Frank Huston: [email protected] or [email protected]

We apologize in advance for any inconvenience or delays that may occur as a result of this screening process.



SD Data Center

8635 Holiday Springs Road, Melbourne, FL 32940 • +1 321-610-5900 • +1 844-610-5900 • [email protected][email protected]

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